Remote CSR · inbound
A dedicated rep who answers every call, qualifies, books the job, and handles front-office tasks. Trained on your systems, not a shared answering service.
Meet your remote CSR ↓Phone staff for home service companies
Callers who answer your phones and win you jobs.
We place one dedicated caller with two jobs: answer every inbound call, and make outbound cold calls that create new work. Both booked into your calendar.
Trusted by home service companies across the country
Two ways we work
Two services, one dedicated caller.
We do two things for home service companies: a dedicated remote CSR who runs your phones, and done-for-you cold calling that books new appointments.
Cold calling · outbound
Done-for-you outbound that dials your service area every day and hands your team qualified appointments when other channels slow down.
How cold calling works →
Inbound · Remote CSR
A dedicated CSR, not an answering service.
Your remote CSR works only for you. They learn your offer, service area, CRM, and calendar, then answer every call, book the job, and pick up the front-office tasks your team never gets to.
- Native-English reps with real call-center experience.
- Every call answered and booked, not just a message taken.
- Trained on your CRM, calendar, offer, and the way you handle objections.
- Can also handle quotes, follow-ups, the inbox, and CRM updates.
Compare
A remote CSR vs the alternatives.
A full-time, dedicated rep trained on your business, for a fraction of a local hire and without the limits of a shared answering service.
| Feature | Phone Staffer Remote CSRBest value | In-house US hire | Answering service |
|---|---|---|---|
| Monthly cost | $800–1,200 | $3,500+ | Per minute |
| Full-time & dedicated to you | |||
| We recruit, train & onboard | — | ||
| Trained on your systems | |||
| Works inside your CRM | |||
| Handles tasks beyond calls | |||
| No office, equipment or insurance | |||
| Easy to scale up or down |
Hire a remote CSR
Full-time, dedicated, trained on your systems.
Outbound · Cold calling
Appointments when your other channels dry up.
Done-for-you cold calling to supplement your other channels, or carry you when ads get expensive and SEO dips. We pick the trade and the zip codes, a dedicated caller dials every day, and a manager grades and hands off every appointment.
1–3booked appointments per caller, every day
$20 – 100typical cost per qualified appointment
1contractor per area, never shared
How it works
Script it, staff it, call, repeat.
You stay on the tools and run the jobs. We run the phones and feed your calendar. Here is the whole loop.
Build the script
We learn your offer, your service area, and the questions that tell a real job from a tire-kicker. Then we write the script with you.
Place your caller
We recruit and train a dedicated caller on your CRM and calendar. One person, working only for your company.
Call, grade, hand off
Every lead comes back graded A, B, or C with notes, so your office knows exactly who to call first.
Integrations
Leads land in the tools you already use
We deliver every lead straight into your CRM and calendar, so your office never copies anything by hand.
Answer.
Qualify.
Book.
Proof, not promises
See the leads we are generating right now.
We publish real leads as they come in, with names, numbers, and addresses removed. The same reports our clients get, minus the private details.
New 'A' Lead - Power Washing - Lancaster
Homeowner asked about cleaning a driveway and walkway and wanted a callback with availability.
Homeowner has a dirty driveway and front walkway and wants them done before a family event. Asked us to call back with a price and a date. Contact details redacted before publishing.
New 'C' Lead - Power Washing - Lancaster
Prospect showed light interest but asked to be contacted later in the season.
Polite, but said spring is when she usually books this kind of thing. No urgency now. Marked C and set a reminder to circle back closer to the season.
New 'A' Lead - Power Washing - Fort Mill
Homeowner had active interest in cleaning services and requested pricing.
Wants both the driveway and the house siding cleaned and asked what we charge. Best to reach him after 5pm on a weekday. Office has the window to call.
New 'C' Lead - Power Washing - Charlotte
Prospect had a possible future need but no immediate booking intent.
Short call. Might need something done at some point but nothing on the calendar. Low urgency, so it goes to nurture rather than out to a crew.
Reviews
What contractors say after launch
Owners and operators across the trades, on what changed once a dedicated caller was on the phones.
★★★★★
The caller sounded like she was already part of our office. Leads started hitting the CRM before the first week was over.Owner, pressure washing company
★★★★★
We stopped guessing who was responsible for follow up. Every call had a grade, notes, and a clear next step.Operations manager, roofing contractor
★★★★★
The biggest win was consistency. Our in-house team could focus on estimates while Phone Staffer kept the top of funnel moving.Founder, concrete coating business
★★★★★
I expected cold calling to feel rough. The scripts were simple, the caller stayed calm, and the quality was better than paid lead vendors.General manager, garage door company
★★★★★
We use the daily reports in our morning meeting. It is obvious what was called, who answered, and who needs a callback.Sales manager, solar installer
★★★★★
The handoff was clean. Redacted leads on the site look exactly like the reports we get internally, just with private info removed.Partner, exterior cleaning company
★★★★★
Our missed-call problem turned into a staffing process. They found a person who could answer, book, and handle the pressure.Owner, home services franchise
★★★★★
We had tried shared call centers before. This felt different because the caller was trained only on our market and our offer.Director, HVAC company
Ready when you are
Stop missing jobs.
Put a trained caller on your phones for inbound and outbound. One area per contractor, so book yours before a competitor does.
Book a call
15 minutes. No contract to start.
Get started
Book a call, or send us the details
Pick a time that works and talk to a real person, or send the basics and we will reply the same business day.
- We confirm your service area and the trades you want to book.
- You decide: a remote CSR on your phones, outbound cold calling, or both.
- If a caller is not a fit, we replace them at no charge.
Book a call
15 minutes. No contract to start.